Contact
Get in touch
Got a question? Send us an email, and our friendly team will get back to you as soon as possible — usually within 48 hours!
Before getting in touch it's worth checking whether the information you're looking for can be found on our FAQs page.
FAQS
Some Helpful Links
What is the best way to contact the zoo?
The quickest way to reach us is by email at info@zsea.org, or by calling our team on 01953 887771.
What are your customer service hours?
Our team is here to assist you during the zoo’s opening hours, and we aim to respond to emails within 48 hours.
How do I update or cancel my booking?
To make changes to your booking, please contact us via email or phone as soon as possible. A small rescheduling fee may apply.
How can I contact the zoo for media inquiries or press opportunities?
For all media inquiries, press opportunities, or filming requests, please email our media team at marketing@zsea.org. We’re happy to assist with interviews, images, or further information.
